James began his career at the iconic heritage furniture and homewares brand, Heal’s, where he worked his way up to Digital Brand Manager - leading the team as they established Heal’s as an online retailer and aggressively driving digital sales through an immersive and beautiful e-store. After honing his skills and working alongside partner brands including Alessi, V&S and British Museum, he left to launch 8th Dial in 2019, taking on Heal’s as his first client. James has continued to work with a vast array of independent British and international brands, working with founders to bring to life their vision, communicate their brand story and build exceptional eCommerce websites that stand out in a crowded digital marketplace. James is results-orientated and understands that a beautiful Shopify website alone won’t translate to sales. He works closely with clients to optimise engagement, enhance customer interactions and maximise profits.