Whind

Site Re-Theme: Enhancing Currency Conversions, Upselling, and Customer Journey

Engaging Brand Updates

131% Boost in Conversions

▲︎

201% Increase in Session Duration

✔︎

15% Yearly Revenue Growth

131% Boost in Conversions

▲︎

201% Increase in Session Duration

✔︎

15% Yearly Revenue Growth

Whind

The brief

Whind,a Moroccan skincare brand rooted in Arab heritage (owned by Waldencast), aimed to enhance their online presence to better cater to their growing customer base in the Middle East. They approached us with a need for a comprehensive site re-theme that included currency conversions to serve local markets, upselling and cross-selling functionalities to boost sales, and optimised features to improve the overall customer journey and engagement.

The approach

We executed a thorough site re-theme to develop a highly adaptable web presence for Whind, focusing on seamless location-based transitions to accurately display the correct currency and local language. This involved a complete redesign of product pages, the homepage, and blog landing pages to enhance their structure, flow, and layout. Our design strategy aimed to provide a clean and engaging mobile experience, utilising intuitive iconography and dropdowns to streamline user interaction without overwhelming visitors.

The results

Our tailored solution produced remarkable results: average session duration increased by 201%, demonstrating a significant rise in user engagement. Conversion rates saw an impressive boost of 131%, reflecting the effectiveness of the new features in driving sales. Additionally, Whind achieved a 15.13% year-on-year revenue increase, highlighting the success of our enhancements in enhancing both customer interaction and financial performance.

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