London Terrariums

Full Website Redesign & Build

Engaging Brand Updates

Total sales surged by 31%

▲︎

Orders up 19%

✔︎

Increased Customer Interaction

Total sales surged by 31%

▲︎

Orders up 19%

✔︎

Increased Customer Interaction

London Terrariums

The brief

London Terrariums, a thriving independent retail business renowned for its unique terrarium creations, faced an intriguing challenge. While their in-store sales were flourishing, their online sales were trailing behind. Recognising the untapped potential in the digital realm, London Terrariums reached out to 8th Dial on a mission to refine their online sales strategy.

The approach

We executed a complete website redesign on Shopify, making it visually engaging and fully responsive across devices to attract a broader audience. We enhanced the site’s SEO to boost search rankings and integrated high-quality content to position London Terrariums as a trusted authority. To improve user experience, we streamlined navigation and prominently featured customer reviews, building trust and driving sales.

The results

Just one month after the new website launch, London Terrariums experienced significant growth. Total sales surged by 31%, and the number of orders climbed by 19%, highlighting the immediate impact of the redesign and optimisation efforts on the business's overall performance. This impressive growth reflects how the new site has enhanced the customer experience, driving both increased revenue and higher engagement.

"We worked with 8th Dial to build our new website and it was a JOY from the start. The team immediately understood what was important to us in a website, showcasing the workshop side of the business and also re-igniting the garden accessory sales online which were pretty invisible before! Within the first few weeks of the new site being live, the online shopping experience for us has changed dramatically, with customers shopping categories and across brands in ways that just wasn’t possible for us before, thank you so much for creating such a strong online presence for us at London Terrariums, I am so excited to watch our business grow!"

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