The Power of Abandoned Cart Emails: Revitalise Your Marketing Strategy

08.07.23

With a tighter focus on conversion rates and increasing sales, abandoned cart emails are a game-changer for businesses. These emails are a powerful tool that not only captures the attention of potential customers but also entices them to complete their purchases. In this blog post, we'll explore the importance of creating the right abandoned cart emails and how they can revitalise your marketing strategy.


Abandoned cart emails serve as a lifeline for sales that might have otherwise been lost. According to various studies, the average cart abandonment rate across industries can be as high as 70%. However, by sending a well-crafted email reminding customers about their abandoned carts, and with around 45% of those emails being opened you have the opportunity to reignite their interest and encourage them to return to your website to complete their purchase.  

However crafting the perfect email makes all the difference on whether your email performs well or not. Here’s some tips to help you get the most out of your abandoned cart emails.

  • First step is to create an attention grabbing subject line- Craft a compelling subject line that grabs the recipient’s attention. Consider using personalised elements, urgency, or enticing offers to encourage them to open the email.

  • Personalisation is key- Tailor the email to each recipient by including their name, items left in their cart, and relevant recommendations. Personalisation creates a sense of individualised attention and can increase the chances of conversion.

  • Create a clear Call-To-Action- Make the desired action clear and prominent. Use a well-designed button or link that directs the recipient back to their cart or offers an easy way to complete the purchase.

  • Use visual cues- visual cues, such as arrows or circles, to draw attention to the abandoned items or the call-to-action button. This can help guide the recipient’s focus and increase the chances of them taking action.


  • Make sure your email is optimisied for mobile use- Ensure your email is optimised for mobile devices. Most people check their emails on their smartphones, so make sure the email is easy to read, with clear and concise content, and a responsive design that adapts to different screen sizes.

  • Include product images- Include high-quality images of the items the customer left in their cart. Showcasing visually appealing product images can remind them of what they were interested in and reignite their desire to purchase.

  • Make sure to use persuasive content- Use persuasive language and highlight the benefits of completing the purchase. Address potential concerns or objections and provide any additional incentives, such as discounts, free shipping, or limited-time offers.

  • Incorporate branding and trust- Add in your brand’s logo or visual elements to reinforce brand recognition and trust. Consistent branding helps establish credibility and reinforces the recipient’s familiarity with your company.

  • Make sure to use responsive design- Ensure that the imagery is optimised for different devices and screen sizes. Images should load quickly, be properly resized, and maintain their quality across various email clients and mobile devices.


Thanks to automation tools and email marketing platforms, implementing abandoned cart emails is a streamlined and scalable process. Once you set up the necessary triggers and email templates, the system will automatically send out the emails based on predefined conditions. This automation allows you to focus on other aspects of your business while ensuring that potential customers receive timely and personalised reminders. With the ability to scale this strategy to reach a larger audience, you can maximise its impact and drive more revenue.

Conclusion:

Abandoned cart emails have become an essential component of a successful e-commerce marketing strategy. By leveraging personalised communication, curating engaging emails, and optimising conversion rates, these emails have the power to recover lost sales and boost revenue. Embrace the potential of abandoned cart emails as a revitalising force in your marketing efforts, and witness the significant impact they can make on your business's success.


We at 8th Dial are experts in creating email flows, including abandoned cart emails using the following platforms Klaviyo, Campaign Monitor, Mailchimp and others to get the most for our clients. We can also help you to optimise your Shopify abandoned basket emails. Interested? Get in touch today.

However crafting the perfect email makes all the difference on whether your email performs well or not. Here’s some ways we can help guarantee you create a successful abandoned cart email for your business.

  • First step is to create an attention grabbing subject line- Craft a compelling subject line that grabs the recipient’s attention. Consider using personalised elements, urgency, or enticing offers to encourage them to open the email.

  • Personalisation is key- Tailor the email to each recipient by including their name, items left in their cart, and relevant recommendations. Personalisation creates a sense of individualised attention and can increase the chances of conversion.

  • Create a clear Call-To-Action- Make the desired action clear and prominent. Use a well-designed button or link that directs the recipient back to their cart or offers an easy way to complete the purchase.

  • Make sure to use persuasive content- Use persuasive language and highlight the benefits of completing the purchase. Address potential concerns or objections and provide any additional incentives, such as discounts, free shipping, or limited-time offers.

  • Make sure your email is optimsied for mobile use- Ensure your email is optimised for mobile devices. Most people check their emails on their smartphones, so make sure the email is easy to read, with clear and concise content, and a responsive design that adapts to different screen sizes.


  • Include product images- Include high-quality images of the items the customer left in their cart. Showcasing visually appealing product images can remind them of what they were interested in and reignite their desire to purchase.

  • Use visual cues- visual cues, such as arrows or circles, to draw attention to the abandoned items or the call-to-action button. This can help guide the recipient’s focus and increase the chances of them taking action.

  • Incorporate branding and trust: Add in your brand’s logo or visual elements to reinforce brand recognition and trust. Consistent branding helps establish credibility and reinforces the recipient’s familiarity with your company.

  • Make sure to use responsive design- Ensure that the imagery is optimised for different devices and screen sizes. Images should load quickly, be properly resized, and maintain their quality across various email clients and mobile devices.


Thanks to automation tools and email marketing platforms, implementing abandoned cart emails is a streamlined and scalable process. Once you set up the necessary triggers and email templates, the system will automatically send out the emails based on predefined conditions. This automation allows you to focus on other aspects of your business while ensuring that potential customers receive timely and personalised reminders. With the ability to scale this strategy to reach a larger audience, you can maximise its impact and drive more revenue.

Conclusion:

Abandoned cart emails have become an essential component of a successful e-commerce marketing strategy. By leveraging personalised communication, curating engaging emails, and optimising conversion rates, these emails have the power to recover lost sales and boost revenue. Embrace the potential of abandoned cart emails as a revitalising force in your marketing efforts, and witness the significant impact they can make on your business's success.

If you’d like to know more, get in touch via our email info@8thdial.com or Calendly.

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